Betting is entertainment — not a solution to life's problems. Crixo wants every member to play within their means, enjoy the experience, and stay well. On this page, you'll find all the responsible gambling tools and guides you need.
Six ways Crixo ensures betting stays safe and enjoyable at all times
All Responsible Gaming tools on Crixo are completely free. Using them isn't a sign of weakness — it's a smart decision. For any concerns, support@crixo.bestto get in touch.
Betting was always meant to be a form of entertainment. Adding a little excitement to a cricket match, feeling that extra thrill for your favourite team — that's the real joy of betting. Millions of people enjoy this on Crixo every day without any issues.
But when betting starts to feel more important than the things that truly matter in life — when you want to place more bets just to chase back losses, or when betting occupies your mind more than family or work — it's time to take that seriously.
Responsible gambling means keeping betting as a small, enjoyable part of your life — not letting it take over.
Crixo is not just about profit. We want our members to be happy for the long haul. A healthy, satisfied member matters far more to us than a single bet. That's why Crixo's dedicated Responsible Gaming team operates independently — monitoring each member's betting patterns and proactively reaching out whenever something looks off.
Responsible gaming tools are introduced to you right at the point of registration on Crixo. This isn't just a formality — it's part of Crixo's culture.
If you notice any of the signs below in yourself, pause and reflect. These may be early warning signals of harmful betting behavior.
Experiencing these signs doesn't make you a bad person — it means betting is becoming a problem for you. This is something that can be addressed. The first step is to acknowledge it and seek help.
If you notice any of the signs above in yourself, use Crixo's self-exclusion or cooling-off tool right now, or reach out at support@crixo.best. We're not here to judge — we're here to help.
All the tools available on Crixo to keep you safe are completely free and accessible directly from your account settings. You can activate or deactivate them yourself, without needing to contact anyone.
If you experience any issues on the app or website, reach out via live chat or email support@crixo.best in Bangla. Let us know which tool you want to activate — our support team will assist you right away. A mobile OTP will be required to verify your identity.
Once self-exclusion is active, betting is not possible under any circumstances until the period ends — and if you attempt to open a new account, it will be linked to your existing one and closed as well.
Each tool takes effect at a different time. Reducing a limit takes effect immediately — but increasing one comes with a short delay, so you don't make decisions in the heat of the moment.
| Tool Type | Decreasing Limits | Increasing Limits | Cancel |
|---|---|---|---|
| Daily Deposit Limit | Instant | After 24 hours | After 24 hours |
| Weekly Deposit Limit | Instant | After 7 Days | After 7 Days |
| Monthly Deposit Limit | Instant | After 30 days | After 30 days |
| Loss Limit | Instant | After 48 Hours | After 48 Hours |
| Session Time Limit | Instant | After 24 hours | After 24 hours |
| Cooling-Off Period | Instant | Once the period ends | |
| Self-Exclusion | Instant | 7 days after the period ends | |
Crixo is for users aged 18 and above only. Your age is verified automatically when you enter your date of birth during registration. If you are under 18, registration cannot be completed. Age is re-verified using NID before large withdrawals.
If a minor bypasses the age verification and opens an account, this is a direct violation of Crixo's policies. The account will be closed and any deposited funds will not be refunded.
If you are a parent or guardian and believe your child may be using Crixo or any other betting site, here are some steps you can take:
If Crixo finds any evidence of a minor holding an account, that account will be suspended immediately and all collected data will be permanently deleted. This information will not be shared anywhere, in accordance with our Privacy Policy.
Answer the following questions honestly. The more "Yes" answers you give, the more attention you should pay to your betting habits.
Great! Your betting appears to still be within a safe range. Even so, stay mindful — setting a deposit limit is always a good habit.
Two or more "Yes" answers means it's time to pause. Activate Crixo's cooling-off or self-exclusion tool. Don't face this alone — reach out to support@crixo.best.
Crixo's Bangla-speaking support team is always available to help with any responsible gaming questions or concerns. No judgment, no shame — just support.
Gambling addiction is a health condition — not a character flaw. In Bangladesh, you can seek guidance from your family doctor or the mental health department of your local hospital. Facing it alone is never the best approach.
If you're going through a difficult time right now — financial pressure, family issues, or emotional distress — take a break from betting. Crixo's self-exclusion tool is most effective in exactly these situations.
Also read Crixo's other policies related to responsible gaming:
Betting on Crixo should always be a choice and a source of enjoyment. Use our responsible gaming tools, play within your limits, and reach out immediately if something feels wrong. Our Terms & Conditions and Privacy Policy— also read. Crixo is for members aged 18+ only.